Port Agency

With our firsthand understanding of the maritime industry, we recognise the critical needs and concerns of crew members during their time ashore. Whether it's coordinating seamless crew changes, facilitating necessary accommodations, or assisting with any other requirements, our team is dedicated to ensuring the well-being and satisfaction of every crew member.

At Neptune Maritime, our expertise and empathy towards seafarers enable us to deliver attentive and reliable support throughout their time onshore. Trust us to prioritise the needs of your crew with utmost care and professionalism.

Our range of services is designed to facilitate fast vessel turn-around, enhancing operational efficiency:

• Crew handling: including meet & greet, hotel bookings, travel arrangements, and more.
• Cash to Master services
• Coordination of crew shore medical attendance
• Clearance and delivery of spare parts and parcels
• Provision of nautical publications and charts
• Coordination of technician and superintendent attendance
• Supply of provisions and fresh water
• Liaison with local authorities and assistance with communications
• Support for dry-docking and repair supervision
• Follow-up activities with workshops and contractors
• Assistance with AMSA PSC deficiencies and detentions

Ports we cover:

At this point, we can assist in following ports. 

East Cost Australia: Sydney, Botany Bay, New Castle, Port Kembla

West Coast Australia: Fremantle, Bunbury, Kwinana, Geraldton, Albany, Esperance, Port Hedland